Last updated: September 2026
Audio Republic Ltd is committed to protecting your privacy. This policy explains what personal information we collect, how we use it and the rights you have in relation to that information.
When you contact Audio Republic, use our website or enquire about our products and services, we may collect:
your name;
email address;
telephone number;
postal address where relevant;
details of your enquiry;
information relating to products or services you are interested in or have purchased from us; and
correspondence between you and Audio Republic.
We may also collect limited technical information about visits to our website, including browser type, device type and pages viewed.
We do not collect payment card details through this website.
We may use your personal information to:
respond to enquiries;
provide information about products and services;
arrange demonstrations, purchases, deliveries or other services;
provide after-sales support;
maintain appropriate business and accounting records;
improve our website and services; and
comply with our legal obligations.
We only use personal information where we have a lawful basis for doing so. Depending on the circumstances, this may include taking steps at your request before entering into a contract, fulfilling a contract with you, complying with a legal obligation, or pursuing our legitimate business interests. The ICO requires businesses to identify and explain the lawful basis used for processing personal data. (Information Commissioner’s Office)
Audio Republic does not sell or trade customers’ personal information.
We may share information with trusted service providers where this is reasonably necessary to operate our business, provide a service to you or comply with a legal obligation.
This may include providers involved in website hosting, IT, accounting, delivery or professional services.
Our website may use cookies and similar technologies to ensure that it operates correctly and to understand how it is used.
Where consent is required for non-essential cookies, this will be requested through the website’s cookie controls.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting and business requirements.
We take reasonable steps to protect personal information against unauthorised access, alteration, disclosure or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Depending on the circumstances, you may have the right to:
request access to personal information we hold about you;
ask us to correct inaccurate information;
request deletion of your information;
restrict or object to certain uses of your information;
request transfer of information in certain circumstances; and
withdraw consent where consent is the basis for processing.
You also have the right to complain to the Information Commissioner’s Office if you have concerns about how your personal information has been handled. (Information Commissioner’s Office)
Our website may contain links to third-party websites.
Audio Republic is not responsible for the content, availability or privacy practices of external websites.
If you have any questions about this Privacy Policy or how Audio Republic handles personal information, please contact:
Audio Republic Ltd
9 Keel Row
Metro Riverside Park
Gateshead
NE11 9SZ
Telephone: 0191 406 7070
Email: andrew@audiorepublic.co.uk
These Terms & Conditions apply to the use of the Audio Republic website and provide general information about the supply of products and services by Audio Republic Ltd.
The Audio Republic website is provided primarily to showcase our products and services and to allow customers to contact us.
No purchases or payments are completed directly through this website.
Where you contact Audio Republic about purchasing equipment, the details of the proposed sale, including price, availability, payment, delivery or collection, will be agreed separately.
We make reasonable efforts to ensure that information on this website is accurate and up to date, but we cannot guarantee that all content will always be complete, current or free from errors.
We make reasonable efforts to ensure that product descriptions, specifications, photographs and prices are accurate.
Manufacturers may change specifications without notice and colours or finishes may appear differently depending on the device or screen being used.
Where an error is identified, we reserve the right to correct the information.
All products are subject to availability.
Displaying an item on the website does not guarantee that it remains available for sale.
This is particularly relevant to pre-loved, ex-display and one-off equipment.
Please contact Audio Republic to confirm availability.
Unless otherwise stated, prices shown are in pounds sterling and include VAT where applicable.
Prices may change without notice.
The price applicable to a purchase will be confirmed with you before the sale is completed.
An order is not accepted until the purchase and payment arrangements have been agreed between Audio Republic and the customer.
Payment arrangements will be confirmed at the time of purchase.
Where a deposit or advance payment is required, the relevant terms will be explained before payment is made.
New equipment is supplied subject to the manufacturer’s applicable warranty in addition to the customer’s statutory rights.
Warranty periods and conditions vary between manufacturers.
Please contact Audio Republic if you require details relating to a particular product.
Pre-loved and ex-display equipment may show signs of previous use or demonstration.
We aim to describe the condition of such equipment accurately and to draw attention to significant cosmetic marks or other relevant matters of which we are aware.
Photographs may form part of the description.
The age, condition, accessories, packaging and warranty status of individual items may vary and should be confirmed before purchase.
Nothing in these Terms & Conditions affects your statutory rights.
Home demonstrations may be available by arrangement.
They are offered to help customers assess equipment in their own listening environment.
There is no obligation to purchase following a home demonstration unless separately agreed.
Collection and delivery arrangements will be agreed individually where applicable.
Any estimated delivery dates are given in good faith but may depend upon manufacturers, distributors, couriers or other circumstances beyond our reasonable control.
Responsibility for delivery charges and any special delivery requirements will be confirmed before purchase.
Your rights vary depending on how and where a purchase is made.
Where a qualifying consumer purchase is concluded at a distance, for example by telephone or email without the customer visiting our premises, statutory cancellation rights may apply. GOV.UK states that qualifying distance-sale customers generally have 14 days after receiving goods to cancel, with further time to return them. (GOV.UK)
Different rules may apply to purchases made in person and to goods which are faulty, damaged or not as described.
Nothing in these Terms & Conditions is intended to restrict or exclude any statutory rights available to consumers under UK law.
Please contact Audio Republic as soon as possible if you wish to discuss a cancellation, return or problem with a product.
If you believe an item is faulty, damaged or not as described, please contact Audio Republic promptly.
Your statutory rights are not affected by any manufacturer’s warranty or additional guarantee offered by Audio Republic.
Unless otherwise stated, the content of this website, including text, photographs, graphics and design elements, belongs to Audio Republic Ltd or is used with permission.
Content may not be reproduced or used commercially without prior permission.
The website may contain links to manufacturers or other third-party websites.
Audio Republic is not responsible for the content, availability or privacy practices of external websites.
Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.
To the extent permitted by law, Audio Republic is not responsible for indirect losses arising solely from reliance upon information contained on this website.
We may amend these Terms & Conditions periodically.
The latest version will be published on this website.
These Terms & Conditions are governed by the laws of England and Wales.
If you have any questions about these Terms & Conditions, a product or a proposed purchase, please contact:
Audio Republic Ltd
9 Keel Row
Metro Riverside Park
Gateshead
NE11 9SZ
Telephone: 0191 406 7070
Email: andrew@audiorepublic.co.uk
For tomorrow, I would paste this in as one clean container, remove the old draft/legal-review wording entirely, and leave the page title exactly as Privacy Policy, Terms & Conditions and Terms of Sale unless Andrew prefers something shorter.
